Shipping policy
Thank you for shopping with FOURMINT. Please review our delivery charges, order processing times and estimated delivery times below.
Order Processing
- Processing time: 1–2 working days, excluding weekends and public holidays.
- Once your order has been dispatched, you will receive a confirmation email containing tracking information.
- All orders are dispatched from our fulfilment centre in Guangzhou, China.
Delivery Charges and Estimated Delivery Times
Delivery charges and free delivery thresholds vary by destination. The estimated transit times below begin after dispatch and exclude order processing time.
| Destination | Delivery Charge | Free Delivery Threshold | Estimated Transit Time |
|---|---|---|---|
| United Kingdom | £4 | £70 or more | 7–10 working days |
| United States | $6 | $90 or more | 10–15 working days |
| Selected EU countries* | €7 | €80 or more | 12–15 working days |
| Canada | C$11 | C$130 or more | 15–20 working days |
Handling time and total delivery time: Please allow 1–2 working days for order processing, excluding weekends and public holidays; including processing, the estimated total delivery time is 8–12 working days for the UK, 11–17 for the US, 13–17 for selected EU countries, and 16–22 for Canada.
*EU delivery destinations: Delivery is currently available only to Belgium, Finland, France, Germany, Greece, Ireland, Italy, Latvia, the Netherlands, Portugal and Spain. We currently deliver only to destinations available at checkout.
All delivery times are estimates and may be affected by carrier delays, customs processing, public holidays or circumstances beyond our reasonable control.
Customs Duties and Import Taxes
FOURMINT covers all applicable customs duties and import taxes for destinations available at checkout. You will not be required to pay additional customs duties or import taxes when your order is delivered.
Delivery and Tracking
Orders are delivered by a tracked delivery partner selected according to the destination and delivery route. Tracking details will be emailed to you after your order has been dispatched.
FOURMINT remains responsible for the goods until they are delivered into your physical possession, or into the possession of a person you have identified to receive them, unless you independently arrange a carrier that we did not offer.
Delivery Address and Order Changes
Please check your delivery address carefully before placing your order. If you need to request a change, contact us as soon as possible at services@fourmint.com. We cannot guarantee that changes can be made once your order has entered processing or has been dispatched.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery time, please check your tracking information first. If you need further assistance, contact us at services@fourmint.com with your order number, and we will be happy to help.